Database Systems Corp. (DSC) is a proven leader in providing interactive voice response phone systems and IVR outsourcing services. DSC supplies computer telephony products including interactive voice response solutions using XML and VXML technology.

Our IVR voice messaging services with VXML messaging lets you automatically send calls from your computer system to our phone systems using VoiceXML Push logic. Our phone systems can automatically access information from your computer systems and web servers using XML pull logic, retrieving web information and converting this to voice.

Alerts can be automatically broadcast to systems administrators or to an entire department based upon an external event such as a power failure or system failure. Other applications may be as simple as wakeup calls or weather alerts that are triggered automatically from your own computer systems or websites.

• Automating emergency notification services
• Accessing large volumes of dynamic information
• Processing simple notification and reminder calls
• Extending hours of operation (24 by 7)
• Speeding response times to callers
• Expanding call capacity faster and at a lower cost
• Providing multi-lingual message support
• Reducing the cost of service center operations

• IVR - Interactive voice response systems, software, solutions and outsourcing services.
• IVR Software - IVR development software for creating automatic phone answering applications.
• IVR Systems - Automatic phone systems that answer calls without an operator. IVR platforms contain hardware and software for the management of IVR applications
• IVR Hosting - IVR outsourcing services are hosted at the DSC data center located in Phoenix Arizona.
• IVR Solutions - Complete listings of interactive voice response solutions including software, outsourcing and IVR systems.
• Interactive Voice Response - Technology that processes incoming phone calls and handles each transaction or routes the call to the appropriate agent.
• IVR Applications - Complete listing of various industry based phone answering applications that have been developed by DSC IVR programmers.