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Interactive Voice Response Solutions
Database Systems Corp. (DSC) is a leading provider of IVR technology. In computer telephony, interactive voice response (IVR) is a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system.
Generally an IVR system plays a pre-recorded voice prompt to which the individual presses a number on a telephone keypad to select the option, or speaks simple answers such as "yes", "no", or numbers in response to the voice prompts.
DSC IVR phone systems incorporate the latest technologies from Intel and Microsoft Corporation. The telecommunications boards are Dialogic IVR control boards and handle the call processing elements of these phone systems.
DSC is an IVR vendor that provides hosted IVR services at our automated call center located in Phoenix, Arizona. DSC provides IVR services for customers located throughout the U.S. and Canada.
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Contact DSC to learn more about our custom IVR call processing services and phone systems.