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Computer Telephony Solutions
CTI Phone Systems and Services
Computer Telephony Integration (CTI) Solutions
Computer telephony is a telecommunications technology that is used to manage transactions on a phone system which is integrated with a computer system.
Database Systems Corp. (DSC) is a leading CTI provider of telecommunications products and services including telephony software and CTI phone systems. Besides offering telephony software and phone systems, DSC offers outsourcing call center services that employ the latest CTI technology.
DSC offers interactive voice response IVR systems and voice broadcasting autodialers. Database also provides automated phone answering services and voice broadcast outsourcing services at our secure data center.
DSC maintains two different telephony phone systems - the digital (PACER) and analog (WIZARD) phone systems. Data collected by our ACD (automatic call distribution) and IVR systems can be passed to your existing PC, Unix or Web applications through our computer telephony software.
Contact DSC to learn more about our computer telephony integration solutions including IVR and voice broadcast systems and services.
Computer Telephony Solutions
DSC offers a wide range of CTI products and services for businesses and call centers. The following are just a few of these products:
Interactive voice response (IVR) is an automated phone system that assists the caller interaction with computer phone systems, remote data centers and internet information sources.
With this system a person, typically a phone caller, is provide the option to make decisions using a phone keypad (DTMF signalling) based upon a menu provided by the IVR system.
Database Systems Corp. provides interactive voice response systems that include an extensive and full-featured IVR software toolkit and IVR development library. Using IVR software and phone system, the professional development staff from DSC can create a customized IVR application for your organization quickly for both turnkey IVR systems or when using our IVR data center.
Voice broadcasting is a recent technology that applies advanced telecommunications with mass media communications. This technology sends recorded phone messages by computer to hundreds or thousands of phones at once. Voice broadcasting can be used in both commercial and community applications such as community notification and for call reminders.
DSC is one of the early innovators of this technology and has been a pioneer in the development of voice broadcasting systems. DSC is also one of the leading providers of voice broadcasting services.
Contact Us Today
Contact DSC to learn more about our computer telephony integration phone systems and development services.
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Call Information
Computer Telephony
Call Answering
Message Broadcasting
Phone Blasting
Auto Dialers
Text Messaging
Phone Broadcasting
Voice Messaging
Mass Calling
Phone Answering
Reminders
Voice Broadcast
Announcements
Voice Broadcast Software
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